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family at brockenhurst train station
So many ways to get here

Accessible information on getting here and getting around

Across the New Forest you can travel by bus, by car, by coach and by train. We have detailed all of the relevant accessible companies and their contact details below.

 

new forest tour green bus

Public Transport

There are two bus companies which operate services around The New Forest. Please contact each company for information on their timetables, accessibility and fares:

Blue Star - Southampton 023 8061 8233 Wilts & Dorset - Salisbury 01722 336855, Poole 01202 673555

The New Forest Tour - operated by Blue Star

Contact Travel Line for live route and timetable information and advice on 0871 200 2233.

Coach Travel

National Express coaches stop at Lyndhurst, Lymington and Ringwood. If you are a wheelchair user or need assistance when travelling by coach, National Express advise you to book your coach journey at least 24 hours in advance. Please contact National Express for information on timetables, access and fares:

National Express - 08717 818179 or text phone (customers who are deaf or hard of hearing) 0121 455 0086.

Train Travel

The main train service in the area is operated by South West Trains. If you are a wheelchair user or need assistance when travelling by train you should book your rail journey at least 24 hours in advance. Please contact South West Trains Assisted Travel Tel: Free phone 0800 528 2100 6am - 10pm.

Alternatively contact National Rail Enquiries on 0845 7484 950 or text phone (for customers who are deaf or hard of hearing) 0845 6050 600.

For information on the accessibility of the train stations in the New Forest please click here.

 

family arriving by train

Car Travel

The New Forest lies to the west of Southampton Water in south-west Hampshire. If you are travelling from Southampton, London or the east, exit the M27 at Junction 1, signed Cadnam and head southwards into The New Forest.

If you are travelling from the west, you can use the A31 from Dorset. From the north, take either the A338 from Salisbury to Ringwood in the west of the Forest, or the A36 to Totton in the east.

Parking charges apply in the New Forest District Council car parks however, if you are a Blue Badge holder then you will be able to park for free. There are accessible parking spaces in each car park however, if they are not vacant you are able to park with your blue badge in another bay.

The Forestry Commission car parks are all free to park in although there is the opportunity to donate towards parking.

There are accessible toilet facilities in both the New Forest District Council and Forestry Commission car parks. For details on these please click here.

Ferry Travel

There are three ferry companies which operate services in The New Forest and the surrounding area. Please contact the companies for information on timetables, access and fares:

Red Funnel - Southampton to Cowes, Isle of Wight - 0844 844 9988
Wightlink - Lymington to Yarmouth, Isle of Wight - 0870 5827744
White Horse Ferries - Hythe to Southampton - 023 8084 0722

Taxi Companies

There are several taxi companies throughout the New Forest which can offer travel to people with disabilities. The following companies have specially adapted vehicles to accommodate wheelchair users:

Ashurst and Lyndhurst Cars, Ashurst Tel: 023 8029 3399 - car available to take wheelchairs.

Zodiac Travel Ltd, Brockenhurst Tel: 01590 624337 - 5 mini buses with ramps and tail lifts.

New Forest & Hayter Taxis Ltd, Brockenhurst Tel: 01590 624242 - 1 accessible vehicle.

New Forest Travel, Lymington and New Milton Tel: 01425 628487 - several accessible vehicles.

Gemini Travel Southampton Ltd, Marchwood Tel: 023 8066 0066 - 3 accessible mini buses.

Ocean Cars, New Milton Tel: 01425 612211 - car available to take wheelchairs.

Apollo Private Hire, Ringwood Tel: 01425 475078 - several accessible vehicles for wheelchair users.

Castle Cars of Ringwood, Ringwood Tel: 01425 480360 - car available to take wheelchairs.

Duman Executive Traveliner, Totton Tel: 023 8066 3149 - 2 wheelchair accessible vehicles.

Marchwood Motorways/Waterside Taxis, Totton Tel: 023 8084 2134 - 1 mini bus with tail lift.

Mike’s Taxis, Brockenhurst Tel: 07525 864588 - Wheelchair Accessible, 6 seater available.

Brockenhurst Taxis, Brockenhurst Tel: 01590 615141 - Wheelchair Accessible, 8 seater plus coach available.

Mez Taxis, Brockenhurst Tel: 0800 0029 868 - Wheelchair Accessible, 7 seater available.

Forest Edge Travel, Totton Tel: 023 8087 2949 - Wheelchair Accessible, 8 seater available

We advise you to contact each company to confirm they meet your accessible needs.