All the national assessing bodies (VisitEngland*, VisitScotland, Visit Wales and the AA) now assess hotels and guest accommodation (including B&Bs) to the same criteria and award one to five stars. The star ratings reflect the overall quality of the experience. When choosing your accommodation look for the Quality Rose, the official marque of the Enjoy England national tourist board rating scheme.
Gold and silver awards are given to hotels and guest accommodation that provide exceptional quality in all areas but in particular in service and hospitality.
Good customer service is key to growing a competitive business
The development of the New Forest Marque® means that people can choose food and goods which have been grown, reared, caught, brewed or produced in the New Forest area. It allows local producers to market their produce under a collective and easily identifiable New Forest symbol, whilst at the same time reassuring consumers about the traceability of the food they buy.
FairBooking aims to provide the best deal for the customer, the business and the destination. By making a booking with a FairBooking property or through a FairBooking website you are guaranteed the best rates on-line and the revenue stays within the local economy. In addition, FairBooking businesses donate for every direct booking they receive to an approved good cause that supports environmental and community schemes.
Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people. Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.