Awards for Balmer Lawn Hotel

AA 4 STAR HOTEL, AA 1 ROSETTE, NEW FOREST TOURISM ASSOCIATION, & WELCOME TO EXCELLENCE. BRAND NEW FOREST CARD

AA 4 Star Country House Hotel

Star ratings, from one to five, are used to assess the standard of the quality you can expect for hotels and bed & breakfast accommodation.

Additional information on this classification scheme is available from AA.

AA 1 Rosette

Rosettes are awarded annually to AA inspected restaurants for the quality of their food. Most star-rated hotels have their own restaurants and we also inspect these. Not all restaurants receive an AA award, but will generally serve enjoyable food of a reasonable standard.

Additional information on this classification scheme is available from AA.

New Forest Tourism Association

New Forest Tourism Association was formed in 1989 to work in partnership with New Forest District Council to promote the New Forest as a quality year-round holiday and business destination. Today, NFTA works closely with both the New Forest District Council, National Park Authority Forestry Commission to both promote and market the New Forest as one of the premier tourism destinations within the UK.

Additional information on this classification scheme is available from New Forest Tourism Association.

Brand New Forest Card

Businesses offering an offer under the Brand New Forest Card Scheme.

Additional information on this classification scheme is available from Brand New Forest.

Welcome To Excellence

Good customer service is key to growing a competitive business

Additional information on this classification scheme is available from Welcome To Excellence.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-assessed accessibility details

Parking

  • Yes
    Designated parking for guests with disabilities
  • Yes
    Within 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
  • Yes
    Solid ie tarmac / concrete etc
  • Yes
    Gravel
  • Route from the parking area to the entrance:
  • Yes
    Has a ramp

Entrance

  • Yes
    Ramp to entrance
  • Yes
    Entrance well lit

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
  • Yes
    Entrance to reception
  • Yes
    Public toilet
  • Yes
    One or more bedrooms
  • Yes
    Lounge
  • Yes
    Bar
  • Yes
    Swimming pool
  • Yes
    Gym/leisure centre
  • Yes
    Good contrast between the floor and wall
  • Yes
    Baby changing facilities

Dining

  • Yes
    Level access (no steps/thresholds) or access by ramp or lift
  • Yes
    Good contrast between the floor and walls
  • Yes
    Menus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
  • Yes
    Sugar free (diabetic)
  • Yes
    Gluten free (coeliac)
  • Yes
    Lactose free (dairy free)
  • Yes
    Low potassium
  • Yes
    Low sodium
  • Yes
    Nut free
  • Yes
    Additive free
  • Yes
    Organic
  • Yes
    Vegetarian
  • Yes
    Vegan

Bedrooms

  • Yes
    Bedroom furniture can be re-arranged if requested by guest
  • Yes
    Bedroom with non-allergenic bedding available
  • Bathrooms available with:
  • Yes
    Bath with shower
  • Yes
    Bath with support handrails available
  • Yes
    WCs with handrails available
  • Yes
    Bathroom with emergency call system available
  • Yes
    Bedrooms available with en suite bathrooms suitable for guests who use a wheelchair

General

  • Yes
    Proprietors/staff available 24-hours
  • Yes
    Emergency evacuation procedures for guests with disabilities

Notes

  • We have 3 Standard Rooms with modified bathrooms- these have wider door frames for wheelchair users, emergency drawcords and handrails for bath and WC. <br /><br />We are able to cater for any special dietary requirements provided we have prior notice.<br /><br />Please contact reception on 01590 623116 for further details.