Awards for Rhinefield House Hotel
AA 4 RED STAR HOTEL, GREEN LEAF TOURISM SCHEME, NEW FOREST TOURISM ASSOCIATION, AA 2 ROSETTES & WELCOME TO EXCELLENCE. NF TOURISM ASSOC
AA 4 Red Star Country House Hotel
From large luxury hotels to snug country inns, the Top Hotels are our best hotels in the country. They are selected from each of the star-rating levels for their exceptional quality of accommodation and customer service.
Additional information on this classification scheme is available from AA.
AA 2 Rosettes
Rosettes are awarded annually to AA inspected restaurants for the quality of their food. Most star-rated hotels have their own restaurants and we also inspect these. Not all restaurants receive an AA award, but will generally serve enjoyable food of a reasonable standard.
Additional information on this classification scheme is available from AA.
Green Leaf Tourism Scheme
Green Leaf Tourism Scheme ? This New Forest tourism business is taking important steps to a more sustainable future. By choosing a Green Leaf business, you are playing your part in reducing your Carbon Footprint, supporting New Forest wildlife, and distinctive New Forest culture and communities.
Additional information on this classification scheme is available from Green Leaf Tourism Scheme.
Welcome To Excellence
Good customer service is key to growing a competitive business
Additional information on this classification scheme is available from Welcome To Excellence.
New Forest Tourism Association
New Forest Tourism Association was formed in 1989 to work in partnership with New Forest District Council to promote the New Forest as a quality year-round holiday and business destination. Today, NFTA works closely with both the New Forest District Council, National Park Authority Forestry Commission to both promote and market the New Forest as one of the premier tourism destinations within the UK.
Additional information on this classification scheme is available from New Forest Tourism Association.
Self-assessed Accessibility Information
Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people. Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.
Self-assessed accessibility details
Parking
- Designated parking for guests with disabilities
- Within 50 metres approx. of entrance
- Surface of the car park and pathway leading to entrance is
- Solid ie tarmac / concrete etc
- Drop-off point for guests outside entrance
- Route from the parking area to the entrance:
- Is flat (i.e. without steps)
Entrance
- Steps to the main entrance
- 1Number of steps to entrance
- Entrance well lit
- Bell at main entrance
Public Areas
- Level access (no steps/thresholds) or access by ramp or lift to:
- Entrance to reception
- Public toilet
- One or more bedrooms
- Lounge
- Bar
- Good contrast between the floor and wall
- Baby changing facilities
Dining
- Level access (no steps/thresholds) or access by ramp or lift
- Good contrast between the floor and walls
- Meals for guests with special dietary requirements can be provided:
- Sugar free (diabetic)
- Gluten free (coeliac)
- Lactose free (dairy free)
- Low potassium
- Low sodium
- Nut free
- Additive free
- Organic
- Vegetarian
- Vegan
Bedrooms
- Bedroom furniture can be re-arranged if requested by guest
- Bedroom with non-allergenic bedding available
- Bedroom without fitted carpets available
- Bathrooms available with:
- Separate shower unit
- Bath with shower
- Bath
- Wet room
- Separate shower unit with support handrails available
- Separate shower unit with fixed shower seat or shower chair available
- WCs with handrails available
- Bathroom with emergency call system available
- Bedrooms available with emergency call systems such as vibrating pads (if fire alarm is activated)
- Bedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)
- Bedrooms available with en suite bathrooms suitable for guests who use a wheelchair
- Bedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair
General
- Proprietors/staff available 24-hours
- Emergency evacuation procedures for guests with disabilities
- Staff have had disability awareness training