Awards for The Crown Manor House Hotel

AA 3 STAR HOTEL, GREEN LEAF TOURISM SCHEME, NEW FOREST TOURISM ASSOCIATION & WELCOME TO EXCELLENCE. NEW FOREST BREAKFAST NEW FOREST MARQUE

AA 3 Star Hotel

Star ratings, from one to five, show the standard of quality for hotels, guest accommodation and self catering.

Additional information on this classification scheme is available from AA.

Green Leaf Tourism Scheme

Green Leaf Tourism Scheme ? This New Forest tourism business is taking important steps to a more sustainable future. By choosing a Green Leaf business, you are playing your part in reducing your Carbon Footprint, supporting New Forest wildlife, and distinctive New Forest culture and communities.

Additional information on this classification scheme is available from Green Leaf Tourism Scheme.

Welcome To Excellence

Good customer service is key to growing a competitive business

Additional information on this classification scheme is available from Welcome To Excellence.

New Forest Tourism Association

New Forest Tourism Association was formed in 1989 to work in partnership with New Forest District Council to promote the New Forest as a quality year-round holiday and business destination. Today, NFTA works closely with both the New Forest District Council, National Park Authority Forestry Commission to both promote and market the New Forest as one of the premier tourism destinations within the UK.

Additional information on this classification scheme is available from New Forest Tourism Association.

New Forest Marque

The development of the New Forest Marque® means that people can choose food and goods which have been grown, reared, caught, brewed or produced in the New Forest area. It allows local producers to market their produce under a collective and easily identifiable New Forest symbol, whilst at the same time reassuring consumers about the traceability of the food they buy.

Additional information on this classification scheme is available from The New Forest.

New Forest Breakfast

The 'New Forest Breakfast' was developed to encourage stronger links between small tourism businesses and local producers in the New Forest. Research in the past undertaken by Tourism South East had shown that B&B's and small hotels were interested in using local produce in their business but did not know enough about where to source the produce, nor do they find in practical to get produce from a number of different outlets.

Additional information on this classification scheme is available from The New Forest.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-assessed accessibility details

Parking

  • Yes
    Designated parking for guests with disabilities
  • Yes
    Within 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
  • Yes
    Solid ie tarmac / concrete etc
  • Yes
    Drop-off point for guests outside entrance
  • Route from the parking area to the entrance:
  • Yes
    Has steps and no ramp

Entrance

  • Yes
    Steps to the main entrance
  • 2
    Number of steps to entrance
  • Yes
    Ramp to entrance
  • Yes
    Entrance well lit
  • Yes
    Bell at main entrance

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
  • Yes
    Entrance to reception
  • Yes
    Public toilet
  • Yes
    Lounge
  • Yes
    Bar
  • Yes
    Good contrast between the floor and wall
  • Yes
    Clear surfaces such as glass doors have contrast markings
  • Yes
    Baby changing facilities
  • Yes
    Guest information available in large print (14pt and over)

Dining

  • Yes
    Level access (no steps/thresholds) or access by ramp or lift
  • Yes
    Good contrast between the floor and walls
  • Meals for guests with special dietary requirements can be provided:
  • Yes
    Gluten free (coeliac)
  • Yes
    Nut free
  • Yes
    Vegetarian

Bedrooms

  • Yes
    Bedroom furniture can be re-arranged if requested by guest
  • Yes
    Bedroom with non-allergenic bedding available
  • Bathrooms available with:
  • Yes
    Bath with shower
  • Yes
    Bath with support handrails available

General

  • Yes
    Proprietors/staff available 24-hours
  • Yes
    Emergency evacuation procedures for guests with disabilities