In News

Every year the world’s largest travel site hands out its awards to the hotels, restaurants, activities and events that its users have most enjoyed visiting.

This year, members of the New Forest Tourism Association which include accommodation providers, attractions, activities and events and restaurants have scooped an amazing amount of TripAdvisor Certificates of Excellence for 2017.

Apart from being great news for the hardworking business owners, it’s also excellent news for the destination’s visitors and residents.

Paultons Park were among the well-deserved New Forest winners and were awarded the No.1 UK Theme Park in the TripAdvisor Travellers Choice Awards for the second consecutive year – the only Park to have ever achieved this.

Other winners include Sandy Balls Holiday Village, The Thatched Cottage Hotel, Durlston House, Peel House, Escape Yachting, Hurst Castle, New Forest Activities and Cycle Experience (see full list of all New Forest winners below)

Anthony Climpson, Chief Executive of Go New Forest said: “Our mission is to deliver high quality experiences for all our visitors and the TripAdvisor Awards demonstrate that we are succeeding and I congratulate all of our businesses who have achieved a Certificate of Excellence for 2017.   However, we are not complacent and each year we will continue to strive for excellence in everything we do.”  

New Forest TripAdvisor Certificate of Excellence winners are listed below together with their individual responses:

Paultons Park – Ower
Richard Mancey, Paultons Park managing director, said: “We’re delighted to have retained our title of the UK’s number one amusement park, but also to have been the first and only amusement park in the UK to have ever received this award two years in a row.

“We’ve worked hard to continually introduce new rides and attractions to the park and have some exciting plans and launches scheduled for 2018. We pride ourselves on being a fun, family-friendly day out that caters for all ages and are thrilled to have received this recognition.”

Sandy Balls Holiday Village – Fordingbridge
Our Away Resorts, Sandy Balls 4* Holiday Village is again proud to receive this accreditation.

The Crown Manor House Hotel – Lyndhurst
Independently owned, the Crown Manor House Hotel is delighted with being voted number one in Lyndhurst on trip-advisor for the third consecutive year.

Durlston House – Lymington
We try to have a ‘can do attitude’ at Durlston and will go out of our way to make sure our guests are happy, comfortable and have everything they need! We base our selves on offering, ‘a friendly service, clean comfortable rooms, a good hearty breakfast and mostly great value for money at realistic prices’

The Thatched Cottage Hotel – Brockenhurst & Escape Yachting – Lymington
Thatched Cottage Hotel including our Tea Room and Gin Bar has won a Certificate of Excellence within a year of re-opening under the management of the team at Escape Yachting.

Escape Yachting has won a Certificate of Excellence for the 5th year running and is the top-rated yacht charter business in the New Forest.

Matthew Lawson, Managing Director of Escape Yachting, said, “We are absolutely delighted to have been recognised in this way by our many guests for our hard work over the past 12 months.”

Peel House – Lymington
We are delighted to have won the TripAdvisor Certificate of Excellence and maximum bubble rating for the sixth successive year

Whitemoor House – Lyndhurst
A warm and friendly welcome at this comfortable 7 bedroom B&B with easy access to the open forest, whilst just an 8 minute walk to the centre of Lyndhurst.

The Cloud Hotel – Brockenhurst
Delighted to have been awarded the Tripadvisor Certificate of Excellence for the sixth year running thanks to my excellent team of staff who provide 5 star service every day.

Hurst Castle – Milford on Sea
Jason Crane, director of Hurst Marine, who manages the castle on behalf of English Heritage said: “This is the second year running we have received the Tripadvisor Certificate of Excellence Award and we are constantly looking at all our reviews on Tripadvisor to see how we can improve upon our customer experience.”

New Forest Activities – Beaulieu
Sam Sutton of New Forest Activities said: “We offer fun and adventure with the people you care about and we are delighted that our customers have recognized this and we have received such good reviews.”

Woodlands Lodge Hotel – near Ashurst
It’s such an honour to receive an award that’s from our guests’ satisfaction.

The Old Station Tea Rooms, Holmsley – near Burley
All of us at The Old Station Tea Rooms are proud to have achieved the certificate of excellence again. It is lovely to be recognised for the teams dedication to providing great service and great food in the heart of the New Forest.

Balmer Lawn Hotel – Brockenhurst
We are pleased to confirm that The Balmer Lawn Hotel has received the 2017 TripAdvisor Certificate of Excellence Award for the third year running!

Cyclexperience – Brockenhurst
Cyclexperience Brockenhurst is the No.1 cycling destination on the South Coast, offering family friendly experiences and unforgettable days out in the New Forest.

Camping in the Forest sites: Setthorns, Hollands Wood, Roundhill and Ashurst
Camping in the Forest aims to deliver a unique offering to the camping community with campsites throughout Forestry Commission woodland. We’re thrilled that four of our campsites have been recognised again this year for the high standards of service they provide, and we’ll continue to work to deliver the highest standard of customer service across all of our sites.

Red Shoot Camping, Linwood – near Ringwood
We are delighted to be the recipients once again, of the Tripadvisor certificate of excellence award for 2017 and would like to thank our dedicated team of staff here at The Red Shoot Camping Park as well as all those visitors who have provided us with valuable feedback which enables us to continually improve the service that we offer.

The Maples Guesthouse – Hythe
The Maples Guest House Hythe is delighted to have received the 2017 TripAdvisor Certificate of Excellence Award.

The Bay Trees – Milford on Sea
This is the fourth consecutive year we have been successful in achieving the number of ‘excellent’ reviews needed for the accolade.

We really appreciate it when our guests take the time to write nice things about us and post glowing reviews.

We must say a big ‘thank you’ to all of them for contributing to our achievement of this award.

Forest Leisure Cycling – Burley
We are proud to announce that Forest Leisure Cycling has received it’s 2017 Trip Advisor Certificate of Excellence award for the 3rd year running!

Dale Farm House – Hythe
It has been tremendous to achieve the award for another year and we do our very best to make sure each guests get a first class experience – customer reviews on Trip Advisor are such an important part of our business and help keep up our standards!

Longdown Activity Farm- Ashurst
Longdown Activity Farm, known for hands-on family farming fun, are proud holders of a Trip Adviser Certificate of Excellence 2017.

Wayside Cottage – Burley
Thanks to our satisfied guests and friends who have stayed at Wayside Cottage over the past year, and all their fabulous testimonials, we have again received a certificate of excellence from Trip advisor

New Forest Hotels
Award-winning restaurants, welcoming bars and comfortable beds to sink into – Bartley Lodge Hotel, Beaulieu Hotel and Forest Lodge Hotel have all been awarded their TripAdvisor certificate of excellence and are somewhere you can experience New Forest hospitality at its best.

Burley Manor – Burley
Burley Manor with its TripAdvisor certificate of excellence offers something truly unique in the New Forest. Somewhere where you can enjoy stunning food with Mediterranean influences, great service and if you have time a tranquil grown-ups only stay.

New Forest Centre – Lyndhurst
We have 2017 Certificate of Excellence and one of our TripAdvisor quotes “EXCELLENT!” This centre is one of the best I have visited. John M.

La Pergola – Lyndhurst
Italian food at its best!

Marine House – Milford on Sea
We are extremely grateful to our previous Guests for taking the time to comment so positively, about their experience at Marine House B & B; which has resulted in us being awarded a Trip Advisor 2017 Certificate of Excellence.

We have always welcomed constructive criticism, and we will continue our endeavours to improve our offering for all future Guests’.

Broadcroft Bed & Breakfast – Lymington
We have received the certificate for second year running. We try and give a very personal and caring service to adults children and pets. Nothing is too much trouble!

Burgate Farmhouse – Fordingbridge
I am absolutely delighted to be recognised for 4 years in a row by TripAdvisor. It is lovely to be appreciated by my guests in this way.  I have been hosting visitors to my 2 cottages at Burgate Farmhouse for 30 years and I still love having them here & sharing my local knowledge of the area with them.  I have lots of repeat customers but always try to ensure that new visitors feel welcome & leave as friends.

Little Forest Lodge – Ringwood
Dave and Kayren at Little Forest Lodge are delighted to have received the prestigious TripAdvisor Certificate of Excellence Award from one of the market leading web based travel companies and grateful to all our contributing guests for their reviews.

New Forest Inn – Emery Down
Due to our constant hard work towards excellent customer service and food standards we are pleased to receive this award on behalf of ourselves and our fantastic staff




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