Awards for The Crown Manor House Hotel

Green Leaf Tourism Scheme

Green Leaf Tourism Scheme – This New Forest tourism business is taking important steps to a more sustainable future. By choosing a Green Leaf business, you are playing your part in reducing your Carbon Footprint, supporting New Forest wildlife, and distinctive New Forest culture and communities.

Additional information on this classification scheme is available here.

Welcome To Excellence

Good customer service is key to growing a competitive business

Additional information on this classification scheme is available here.

NFTA Assessed

New Forest Tourism Association members are committed to providing the highest quality facilities and ensuring the best possible stay in the district. This local assessment scheme is based on the basic principles of the minimum criteria for the National Grading by VisitBritain and the AA. Businesses that have been assessed will have achieved the required standard in all sections. Cleanliness and hospitality are a high priority for these businesses.

Additional information on this classification scheme is available here.

New Forest Tourism Association

New Forest Tourism Association was formed in 1989 to work in partnership with New Forest District Council to promote the New Forest as a quality year-round holiday and business destination. Today, NFTA works closely with both the New Forest District Council, National Park Authority Forestry Commission to both promote and market the New Forest as one of the premier tourism destinations within the UK.

Additional information on this classification scheme is available here.

New Forest Marque

The development of the New Forest Marque® means that people can choose food and goods which have been grown, reared, caught, brewed or produced in the New Forest area. It allows local producers to market their produce under a collective and easily identifiable New Forest symbol, whilst at the same time reassuring consumers about the traceability of the food they buy.

Additional information on this classification scheme is available here.

New Forest Breakfast

The 'New Forest Breakfast' was developed to encourage stronger links between small tourism businesses and local producers in the New Forest. Research in the past undertaken by Tourism South East had shown that B&B's and small hotels were interested in using local produce in their business but did not know enough about where to source the produce, nor do they find in practical to get produce from a number of different outlets.

Additional information on this classification scheme is available here.

Brand New Forest Card

Businesses offering an offer under the Brand New Forest Card Scheme.

Additional information on this classification scheme is available here.

Fair Booking

FairBooking aims to provide the best deal for the customer, the business and the destination. By making a booking with a FairBooking property or through a FairBooking website you are guaranteed the best rates on-line and the revenue stays within the local economy. In addition, FairBooking businesses donate for every direct booking they receive to an approved good cause that supports environmental and community schemes.

Additional information on this classification scheme is available here.

New Forest Tourism Association Cyclists Award

This logo gives cyclists the confidence that they are booking quality accommodation that meets their particular needs. All New Forest businesses displaying the Cyclist Approved badge have met activity specific criteria.

Additional information on this classification scheme is available here.

New Forest Tourism Association Walkers Award

This logo gives walkers the confidence that they are booking quality accommodation that meets their particular needs. All New Forest businesses displaying the Walker Approved badge have met activity specific criteria.

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesHas steps and no ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesPublic toilet
    • YesLounge
    • YesBar
  • YesGood contrast between the floor and wall
  • YesClear surfaces such as glass doors have contrast markings
  • YesBaby changing facilities
  • YesGuest information available in large print (14pt and over)

Bedrooms

  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesBath with shower
  • YesBath with support handrails available

Entrance

  • YesSteps to the main entrance
    • 2
      Number of steps to entrance
  • YesRamp to entrance
  • YesEntrance well lit
  • YesBell at main entrance

Dining

  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • Meals for guests with special dietary requirements can be provided:
    • YesGluten free (coeliac)
    • YesNut free
    • YesVegetarian

General

  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities