We like to think of ourselves as the friendliest bike hire centre in the New Forest, with the best reviews and the best customer service. We have been operating in Burley for nearly 25 years, and have seen the major changes within the New Forest and indeed the bike industry. We primarily specialise in family cycle hire, renting out kids items for young ones aged 9 months up. Because of our longevity we have generational customers, coming here with their kids and remembering the trails from 20 years ago when they were young.
Electric Bikes have swiftly become the most popular item we hire, meaning we now have a fleet of 50 E-Bikes! These have been great for enabling our customers to explore the trails further, and with the kids attachments too. What used to be a tough day out cycling with the family, is now a pleasure and an experience. You can load up the trailer buggy with the blanket, games and a picnic, head off into the Forest and hang out in the sun!
The trails from Burley have always been revered as the quietest that the New Forest has to offer, we are situated just half a mile away from the famous 'Woods Corner' car park where you can ride up to the Bolderwood Deer Sanctuary. This is the best picnic spot the New Forest has to offer, and is only 6 miles away. For new cyclists we also have the flat 'Old Railway' route to the famous Station House Tearooms, where you can enjoy a cream tea half way around the 5 mile route.
This year we have increased our Fleet of Vans from one to Three! We have wanted to increase our capability to deliver hire bikes to multiple hire customers on the same day. Something we've wanted to do for years. We also collect customer repairs from their homes, and delivery Electric Bikes by hand within a 100 mile radius of the store. We also offer a Breakdown service with every bike hire, meaning if you have a mechanical issue, we can access the network and bring you a replacement bike, usually within 15 minutes!
One thing people often forget is that we, above all else, are a Bike Shop. Selling from top bike brands like Giant, Cube, Marin and Surly, and parts and accessories from Hope, Ergon, Dmr, Maxxis, Sram, Rockshox and Shimano. We carry out 'on the spot' repairs for tourists daily, and have a fully stocked workshop with a fast turnaround. In recent years we have specialised mostly in Electric Bike sales, and we sell off our Ex Rental bikes E-Bikes at the end of the season, something that people have really become really aware of. Why not get a fully serviced second hand E-Bike, with warranty, at half the price of a new one?
Come and visit us for a great day out and great service!