New Forest Heritage Centre

Type:Museum

High Street, Lyndhurst, SO43 7NY

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating - 381 reviews381 reviews

Awards

  • Visit BritainWe're Good to Go We're Good to Go 2020

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Tel023 8028 3444

New Forest Heritage Centre entrance

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About

The New Forest Heritage Centre is an essential part of your visit to the Forest. Set in the heart of the National Park in Lyndhurst, you'll find a fascinating Museum, Gift Shop, Reference Library, Exhibition Gallery and friendly staff to answer all your questions about the New Forest and how to best enjoy it.

The Museum is packed full of information and fun activities. Enjoy the sights and sounds of the Beaulieu Road Pony Sales and step back in time into our traditional Cob Cottage. Don't miss our new Family Fun Tree in the heart of the Museum. You can learn how to detect animals in our Poo Corner game, listen to the sounds of wild and commoner owned animals, marvel at gigantic creepy crawlies and indulge in some good old fashioned bark rubbing. You can even share your thoughts with us on what the Forest means to you by adding to our paper leaf mulch!

Upstairs in our unique reference library, we have the largest collection of printed material on the Forest on public access. Whether you're a student, researcher or family historian you'll be sure to find something here to fascinate you.

If you've only got a few minutes to spend, then pop into The New Forest Gallery where there's an ever changing programme of exhibitions related to the Forest. You'll also find our annual programme of events and activities on the website.

Our brand new cafe opened on 17th May 2021. This relaxed café offers a wide range of tea, fresh ground coffee, light lunches, treats and more.  All our products are locally sourced. There is seating both inside and outside, operating both table service and takeaway and gluten free and vegan options are available. Dogs are always welcome, and we even sell ice creams for them!

Once you've seen the Museum, visited our well stocked shop and enjoyed a snack in our cafe, you won't be able to wait to get out into the Forest and when you've experienced it for yourself you'll want to know more about it. The New Forest Heritage Centre is the perfect way to start and finish your visit to the New Forest National Park.

Guide Prices

Admission to the New Forest Heritage Centre is free (although donations are appreciated).

Events

Friday, 22nd October 2021 - Sunday, 31st October 2021

October Half Term Activities - Bat Trail and Crafts
more info

Saturday, 23rd October 2021 - Sunday, 9th January 2022

Wildlife Wanderings - photography exhibition by David Bailey
more info

Facilities

Accessibility

  • Assistance dogs welcome
  • Disabled access
  • Disabled toilets
  • Facilities for hearing impaired
  • Facilities for visually impaired - Large print copies of museum panels available.
  • Wheelchairs available

Booking & Payment Details

  • Credit cards accepted (no fee)
  • Free Entry

Catering

  • On-site light refreshments - Our café is the ideal place to stop and relax after your visit to the Museum or a long walk in the Forest.

Children

  • Baby changing facilities
  • Children welcome

COVID-19 Response

  • 1m distancing in place
  • Contactless payment only
  • COVID-19 measures in place
  • COVID-19 risk assessment completed
  • COVID-19 staff training completed
  • Face mask essential (not provided)
  • Face masks required for staff in public areas
  • Hand sanitizer available to visitors & staff
  • Hygiene screens in place
  • Open now - Our shop is open from 12th April 2021. The Museum, Gallery and Cafe are open from 17th May 2021.
  • Outside seating
  • Pets welcome during COVID-19 restrictions
  • Regularly sanitised high-traffic areas
  • Socially distanced spaced seating
  • Staff required to regularly wash hands

Groups

  • Education/study area
  • Facilities for educational visits
  • Facilities for groups
  • Guided tours for groups

Meeting, Conference & Wedding Facilities

  • Facilities for conferencing
  • Facilities for corporate hospitality

Parking

  • Parking with charge - The New Forest Heritage Centre is situated adjacent to a public car park.

Property Facilities

  • Dogs Accepted
  • Gift shop
  • Passenger lift
  • Public toilets
  • Smoking not allowed
  • WiFi or internet access - Free Wi-Fi for visitors.

Site Features

  • Regional Tourist Board Member
  • Welcome Host

Target Markets

  • Accepts groups
  • Coach parties accepted

TripAdvisor

TripAdvisor

TripAdvisor Traveller Rating:

4.5 of 5 stars
  • Travelers Choice 2021
  • Excellent
    200
  • Very Good
    142
  • Average
    28
  • Poor
    8
  • Terrible
    3

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    Map & Directions

    Road Directions

    The Centre is signposted with brown heritage signs on all the major routes into Lyndhurst.

    Public Transport Directions

    The nearest railway station is Ashurst, which is 2 miles away.

    Awards

    • Welcome to ExcellenceWelcome To Excellence Welcome To Excellence 2020
    • Tourism South East AwardsBeautiful South Awards Finalist Beautiful South Awards Finalist 2016
    • Other AwardsGo New Forest Member Go New Forest Member 2018
    • New Forest AwardsGreen Leaf Tourism Scheme Green Leaf Tourism Scheme 2016

    Opening Times

    Open New Year
    Daily (12 Apr 2021 - 31 Dec 2022)

    * Summer
    Monday 29 March 2021 to Sunday 31 October 2021
    10.00am - 5.00pm

    Winter
    Monday 1 November 2021 to Sunday 28 March 2022
    10.00am - 4.00pm

    Closed Saturday 25 and Sunday 26 December 2021

    Last entry into the museum and gallery is 30 minutes before closing

    Library opening times
    Wednesdays 10.00am – 4.00pm
    Fridays 10.00am – 12.30pm

    Outside of these times, the library can be accessed by appointment with seven days’ notice.

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    more info

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